How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at [email protected]
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at [email protected]
Smelled out of packaging but very cute. It is a bit smaller then the picture but I expected that.
Same as pictures over cuddly
Ana María Pastor
It’s beautiful, very happy with the purchase. And shipping very fast.
I thought that the bag would be more. In the picture it seemed more. Everything is qualitatively sewn.
There are some places where the sound quality is crooked, but the quality is fine.
The shopper came on time, excellent quality. Thank you very much store!
Very nice bag sends fast and heals serious store I recommend
Amazing product. just like the picture but i wish the straps were longer, note: its smaller than the picture gives an idea of
The large bag is a little smaller than presented in the photo but other than that it’s absolutely gorgeous. All the details match the photos and i’m so happy with this product!
Exactly as in the pictures. Very good quality and seems to be handmade. I love and recommend!