We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
Passion for our work
We’re real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
Inspiration and creativeness
Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!
We provide free shipping to over 200 countries around the world* *with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at [email protected]
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at [email protected]thelook.com
2 Customer reviews
Rated 5.00 out of 5 based on 2 customer ratings
2 reviews
5 out of 5 stars
100% of customers would recommend this to a friend
The shipping was pretty quick! Love it. It fits well.
Betty Fernandez
Rated 5 out of 5
it is genuinely SO cute its one of my favourite dresses!! its a bit stretchy and because you have to do up the straps yourself you can decide where it falls on your chest. make sure you have black lace underwear before buying tho bc the lace strip goes right across your hip – didn’t communicate with the store but it came pretty fast, under 2 weeks
The shipping was pretty quick! Love it. It fits well.
it is genuinely SO cute its one of my favourite dresses!! its a bit stretchy and because you have to do up the straps yourself you can decide where it falls on your chest. make sure you have black lace underwear before buying tho bc the lace strip goes right across your hip – didn’t communicate with the store but it came pretty fast, under 2 weeks