How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at [email protected]
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at [email protected]
glad i got the brand one and not the knock off!! very fluffy, warm and stable!!
Delivery fast, the store tells with the size, sits chic
The most beautiful park!! Quality, warm and fit (MKU took on height 160) in general and as a whole-charm
i am in loooove with this jacket (and the little panda gift). so cute! going to be perfect when it gets cooler outside